We are not authorised by the Financial Conduct Authority.
We are regulated by The Royal Institution of Chartered Surveyors, 12 Great George Street, London SW1P 3AD 0247 686 8555.
We also wish to advise you that the company has a complaints procedure, details of which will be supplied on request. All complaints should be submitted to Martin Pendered FRICS at the company’s address.
If we are unable to agree how to resolve your complaint then you have the opportunity to take your complaint to an Independent Redress Provider as provided by RICS Regulatory Board. We have chosen to use the following Redress Providers:-
The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2PB
Email: [email protected]
Telephone: 01722 333306
For Commercial Premises and Professional Work
CEDR Solve International Dispute Resolution Centre
70 Fleet Street, London EC4Y 1EU
020 7536 6060
The person responsible for general insurance mediation activity within the company is Mrs A O’Reilly. She can be contacted at the firm’s address: 2 Burystead Place, Wellingborough NN8 1AH.