Emergency Procedures For Tenants

From time to time there may be an emergency situation and you require immediate assistance.

Smell of Gas – Call National Grid Emergency on 0800 111 999

Blocked Sewer/Drains/WC – if these are shared with adjoining occupiers then call Anglian Water on 03457 145 145


If you have an out of hours genuine emergency then you should  call our offices on 01933 233910 where a message will give you the details of the appropriate contractor to contact.

Should tenants call out contractors when an emergency repair is not justified then the tenant will be liable for all costs.