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Our opening hours over Christmas:-

   

22^nd December 2023 – 9am to 5pm                                       

23^rd December 2023 – CLOSED

24^TH December 2023 – CLOSED                                              

25^th December 2023 – CLOSED

26^th December 2023 – CLOSED                                               

27^th December 2023 – CLOSED

28^th December 2023 – 10am to 4pm                                      

29^th Decmeber 2023 – 10 am to 4pm

30^th December 2023 – 10 am to 1pm                                     

31^st December 2023 – CLOSED                               

1^st January 2024 – CLOSED                                                     

2^nd January 2024 – 9am to 5pm

If you do have an genuine emergency whilst our offices are closed then please call our office on 01933 233910 where there is a list of our emergency contractor contact numbers.

 

Emergency Plumber:  07414 819114

Emergency Electrician:  07967 604653

General Maintenance:  07528 860675

At Martin Pendered & Co we have extensive experience with letting and managing shared properties as well as developing conversions. We understand that this type of property requires greater involvement by the management company and specialist knowledge to manage efficiently. We are your HMO Specialist.

With sharers comes more active tenant management and often a higher turnover. The property will typically require more repairs than a single let, and the communal area is also generally the responsibility of the landlord and/or the managing agent.

Furthermore, sharing properties / HMOs are subject to a host of legislation which can be a true mine field for someone just starting out.

If instructed to manage your HMO, our services will include the following:

• Liaison with the local authorities to ensure the HMO is licensed correctly if required.
• Advice on any works required to ensure compliance with amenity, space and fire regulations as laid down by the Housing Act 2004.
• If appropriate, we will conduct a fire risk assessment which will be reviewed annually.
• Close relationships with the Local Authority, educational establishments and major local employers to ensure rapid lettings to tenants and minimise room void periods.
• Regular inspections to ensure your tenants are treating the fabric of the building with respect.
• Management practices to ensure the legal requirements are maintained in accordance with the “Management of Houses in Multiple Occupation Regulations 2006” Act.
• Advice on licensing, Article 4 and planning permissions.
• We understand that every HMO will be unique in its requirements and management workload. It is, therefore, impossible to publish a standard fee for HMO management and we take each property on a case by case basis.

 HMO Licence

An HMO licence is granted to the landlord if the HMO property meets certain standards to ensure that it is safe and suitable for the tenants. But not all HMO landlords need to obtain a licence. Observe the ff. guidelines to find out if your property requires one:

• it is a three-storey house (including cellars, attics, basements, mezzanine floors and loft conversions). The definition of storeys includes habitable basements and loft conversions.
• it is occupied by five (5) or more people from two different households or more
• tenants share the kitchen, bathroom or laundry area
• in some cases a maisonette in a house or above commercial premises may need a licence if similarly occupied

How to Apply

The landlord must submit one (1) licence application for every property that will be rented out. A fee will be charged by the council for the processing of licence applications. Processing time can take anywhere between 6-8 weeks. The council will consult with individuals who may be interested in the property and deliberate whether licence conditions should be imposed for the HMO in question.

All licensed HMOs will be inspected to identify any need for repairs, or to assess fire safety, amenity or other safety concerns. Landlords must comply and bring property up to standard within a period of time determined by the council. Contact us for more info.

HMO Legislation

An HMO is subject to legislation about how it is managed by the landlord or letting agency (manager). Certain duties and obligations are placed on the manager of the property. These include:

• Providing tenants with the manager’s contact details which include complete name, address and phone number, and display the information in a conspicuous location within the property (e.g. living area, kitchen, dining)
• Ensuring that all fire escapes and facilities are kept in good order and are free from any form of obstruction. The design and structure of the property must also possess adequate fire safety features and amenities. Reasonable instructions regarding fire safety at the property must be complied with at all times.
• Ensuring that adequate and clean water supply is maintained; gas and electricity must also be supplied without any unreasonable interruptions thereof
• Ensuring that electrical installations are regularly inspected/tested by a qualified professional. Intervals for said checks must not exceed 5 years.
• Certificates for electrical and gas inspections must be provided by the manager upon request of the local housing authority, not exceeding 7 days from notice
• Ensuring that living units are clean and presentable before occupiers are allowed to move in. Contents of the property (e.g. furnishings) must be maintained in good working order throughout tenancy
• Ensuring responsible and proper waste management (i.e. storing and disposing of waste properly; providing adequate bins for rubbish and making sure they are conveniently placed at the right locations within or around the property
• Should an individual fail to abide by the regulatory conditions, it can be dealt with as a criminal offence by the Local Authority. The individual could be tried in a Magistrate’s Court and, if convicted, could be fined up to £5000 per offence committed.

If you have any questions regarding HMO Management, please do not hesitate to contact the HMO Expert! On 01933 233910

Our opening hours over Christmas:-

Office Open Mon 23rd Dec normal hours
Office Closed 24th, 25th, 26th, 27th Dec
Office Open Sat 28th Dec 10 am – 1 pm
Office Open Mon 30th Dec 10 am – 4 pm
Office Open Tues 31st Dec 10 am – 4 pm
Office Closed Weds 1st Jan
Office Open Thursday 2nd Jan – normal hours

If tenants to have a genuine emergency whilst our offices are closed, please call 01933 233910 where a list of emergency contact details will be provided.

Our opening hours over Christmas:-

Office Open Mon 23rd Dec normal hours
Office Closed 24th, 25th, 26th, 27th Dec
Office Open Sat 28th Dec 10 am – 1 pm
Office Open Mon 30th Dec 10 am – 4 pm
Office Open Tues 31st Dec 10 am – 4 pm
Office Closed Weds 1st Jan
Office Open Thursday 2nd Jan – normal hours

If tenants to have a genuine emergency whilst our offices are closed, please call 01933 233910 where a list of emergency contact details will be provided.

Our opening hours over Christmas:-

Office Open Mon 23rd Dec normal hours
Office Closed 24th, 25th, 26th, 27th Dec
Office Open Sat 28th Dec 10 am – 1 pm
Office Open Mon 30th Dec 10 am – 4 pm
Office Open Tues 31st Dec 10 am – 4 pm
Office Closed Weds 1st Jan
Office Open Thursday 2nd Jan – normal hours

If tenants to have a genuine emergency whilst our offices are closed, please call 01933 233910 where a list of emergency contact details will be provided.

Please see below the services Martin Pendered & Co Ltd can offer to assist with the marketing of your property, depending the level of service you require:

• Rental Valuation of your property
• Widespread Advertising
• To Let Board
• Accompanied viewings
• Selection of a Tenant and all relevant credit and reference checks
• Preparation of Tenancy Agreement
• Preparation of Inventory
• Assistance with the preparation of your property in readiness for a Tenant
• Collection of rent and prompt payment direct to Landlord
• Management of maintenance issues
• Quarterly inspections and report on your property
• Final inspection at the end of the Tenancy

Our Client accounts are protected by a Client Money Protection Scheme  with a very experienced team dedicated to letting and managing your property.

On receipt of your instructions, we will immediately place your property on the rental market to achieve a letting in as short a time as possible to produce income at the earliest possible date.

We will advertise your property with colour photographs on Rightmove and our  Website.   It will also be included in our rental list and in our window display.

Once we have located a suitable tenant, we will take up references.

We can offer a six/12 month rent guarantee insurance, subject to references, additional charges apply.

We will carry out a schedule of condition and inventory on the property, subject to charge. (see “Fees for Landlords”).

When the tenant signs the lease we obtain from them the deposit and rent in advance

The deposit with be held in the Tenancy Deposit Scheme (see “Fees for Landlords”).

We will carry out quarterly inspections on the property and report back to you.

We can arrange for a Gas Safe registered engineer to carry out checks on all gas appliances and issue an annual Landlord Gas Safety Certificate. (see “Fees for Landlords”).

We can arrange for an Electrical Installation Report to be undertaken on the property.  (Charges apply).

At the end of the tenancy we will complete a final inspection of the property and ensure that the property is left in a clean and satisfactory condition.

Our Accounts department will:

• Collect rent monthly in advance and chase any overdue rent, if necessary. The majority of tenants pay by standing order, ensuring the rent is paid the same day each month. We also have a facility for payment by Debit Card.
• Issue a monthly statement of rental income and expenditure
• Pay any invoices for necessary repairs
• Produce an end of tax year certificate for landlords living overseas
• Produce an annual statement for tax purposes detailing all income and expenditure