Emergency Procedures For Tenants
From time to time there may be an emergency situation and you require immediate assistance.
Smell of Gas – Call National Grid Emergency on 0800 111 999
Blocked Sewer/Drains/WC – if these are shared with adjoining occupiers then call Anglian Water on 03457 145 145
If you have an out of hours genuine emergency then you should call our offices on 01933 233910 where a message will give you the details of the appropriate contractor to contact.
Should tenants call out contractors when an emergency repair is not justified then the tenant will be liable for all costs.